«To receive guests is to take charge of their happiness during the entire time they are under your roof.»
Jean Anthelme Brillat Saverin
Great Host
Good hosting in all industries. It is often in the tourism industry that you associate the concept of «good hosting», but you can also talk about hosting in all types of industries. Providing the best hosts is about getting their customers, guests, patients, students, participants, members etc. to feel genuinely welcome and to see them as their guests.
In a sales situation it is important to uncover the guest’s needs, requirements and wishes. Without this knowledge, it is difficult, not to say impossible, to find the product that gives the guest what he wants. In the role of hosting, it is about taking care of the guest and offering services and products that the guest wants.